​About the VLE​

The OPENWORK Virtual Learning Environment-VLE consists of two accessible Massive Open Online Courses (MOOC)​ containing the training courses and assessment material developed within the framework of A2 and A3.
It also contains a Virtual Community space to support community interactions among learners and instructors. The OPENWORK Virtual Learning Environment thus allows group work and the collaborative interaction between users.

Target Groups:

Human Resources Trainers, Entry and Mid-level managers of private or public organisations, and adult learning institutions, organisations/NGOs active in the field of Inclusion and Diversity in the workplace.


The OPENWORK MOOC for HR trainers consists of four modules:

  • Module 1: Diversity and Inclusion Concepts in the Workplace: definition of the term “Diversity & Inclusion”, why it is important for the modern workplace, introduction to EU Strategies regarding inclusion in the workplace ​
  • Module 2: Best Practices for Forming diverse and inclusive teams and organizational cultures: hiring for diversity and inclusion, measuring diversity and inclusion in the workplace, planning training and coaching interventions
  • Module 3: Essential soft skills for inclusive teams: empathetic leadership, communication skills, emotional intelligence
  • Module 4: The Adult Educator for the 21st Century: key skills needed the adult trainers to possess for serving adult education

​The OPENWORK MOOC for Managers consists of the following four modules:

  • Module 1: Defining Inclusion and Diversity in the Workplace: why managers have to achieve D&I in their teams, defining key concepts of D&I
  • Module 2: From Unconscious to Conscious Bias: what is unconscious and conscious bias, what influences bias, types of biases and how to overcome them
  • Module 3: Becoming Emotional Literate Manager: key competence such as inclusive leadership, Emotional Intelligence, effective communication, coaching skills
  • Module 4: How to Manage diverse teams: best practices in the field of managing inclusive and diverse teams


Dimitra Zervaki

Dimitra Zervaki

Dimitra Zervaki acting as Entrepreneur and Business/Executive/Personal Coach, consults, trains and manages brands so as to find their Vantage Angle, their ideal action viewpoint. She holds a Bachelor’s Degree in the Science of Agriculture and a Master’s in Business Administration (Executive MBA). She is a Certified Project Manager (Project Management Professional-PMP), as well as Trainer (Train the Trainer Certification) and as Trainer for Adults of Non-formal Education (EOPPEP). She has more than 20 years of professional experience in the organization & strategic development of organizations/enterprises and start-ups, in developing and managing Projects/Programmes, in the organization, educational material development and facilitation of Vocational Education & Adult Training Courses in the fields of Business Administration, Business Development, Project Management, DEI at the workplace, Soft/Social Skills Development, Agri-Entrepreneurship and in the field of Information Technology, Digital Marketing and Train the Trainers using also e-learning environments. She has taken part in national and international congresses, workshops, events as speaker/trainer and as a part of the organizing committee. She speaks English, German, French and Arabic.

Dimitrios Moschos​

Dimitrios Moschos holds a BA in International and European Studies and a MA in East European Studies. He has been a fellow of the German Academic Exchange Service (DAAD) at the Higher School of Economics, where he completed an advanced academic module on International Business, and he has a long work experience in various cultural contexts. Mr. Moschos has worked as internationalisation coordinator in higher education institutions in Germany and has been a tutor and researcher at a Greek-Israeli Jean Monnet Centre of Excellence. As a freelance consultant, he has assisted UNDP parliamentary development projects across the globe.