Quiz Module 3
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Question 1 of 9
1. Question
Servant leadership focuses on the behaviors that leaders should exhibit to ______:
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Question 2 of 9
2. Question
Servant leadership promises to make important outcomes. Which outcome is unique and sets servant leadership apart from most of the other leadership approaches?
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Question 3 of 9
3. Question
When Greenleaf originally conceived of servant leadership, he predicted the use of this approach would produce a ripple effect. What did he mean?
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Question 4 of 9
4. Question
What makes emotional intelligence so important for a good manager?
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Question 5 of 9
5. Question
Which of the following is NOT an element of emotional intelligence?
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Question 6 of 9
6. Question
What is emotional intelligence?
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Question 7 of 9
7. Question
Non-formal communication is the most important type of communication for promoting D&I at work:
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Question 8 of 9
8. Question
Workplace communications are a way of communicating that is welcoming and accessible to everyone
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Question 9 of 9
9. Question
Mary is careful of how she communicates with people at work so as not to be offensive. Which is an example of positive nonverbal communication?
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